From Skepticism to Acceptance: A Qualitative Study on the Dynamics of Elderly Engagement with Mixed Reality

Abstract

As our society ages and technology becomes increasingly omnipresent, the use of Mixed Reality (MR) in private and health-related domains inevitably encounters the older population. This intersection presents unique challenges and opportunities for the integration of MR technology into the lives of elderlies. We conducted a qualitative study (N=7) using think-aloud interviews to gain in-depth insights into the usage of MR devices by elderly people. Using thematic analysis we identified barriers and facilitators for elderly engagement with MR: emotional response, ergonomics and handling, utility, learning competence, and acceptance. Our findings highlight the roles of timing, responsiveness, and skepticism towards the technology, which can act as a deterrent to the participation of elderlies. We contribute with a refined understanding of the elderly’s interaction with MR and recommendations for elderly-centric MR technology adoption.